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Technology Upgrade Coming 

Weekend of August 19, 2022

As part of our commitment to improve the efficiency of our operations in order to better serve our customers, we will be upgrading our core operating system at the close of business on Friday, August 19, 2022.  While we expect minimal interruptions to your banking experience, there are a few things you need to know. Below is a guide to help you understand what to expect.  Our technology upgrade will allow us to gain efficiencies in our operations, as well as position Security Bank to offer you the most up-to-date products and services. 

Thank you for your loyalty to Security Bank. We look forward to serving you for years to come.

Kindest regard, 

Dawne Stafford

Security Bank CEO


To ensure you receive the latest news and alerts, verify your email is on file with us. Call us at 918-664.6100 or stop by during regular business hours. 

Alert

Alert

Lobby and drive-thru
will be closed
Saturday, August 20. 

Our ATM will be available; however deposits will not be accepted during this weekend.

 

 

Frequently Asked Questions

Why is Security Bank completing a technology upgrade?

Security Bank wants to continue to offer the most up-to-date products and services to our customers as well as maximize operational efficiencies. The core conversion is a major step in accomplishing both goals.

Will my account numbers stay the same?

Yes, all account numbers will remain the same.

Will I have access to my funds during the upgrade?

We planned the conversion over the weekend of August 19 to minimize the impact on you, while offering complete access to your funds. While, you may continue to use your current debit card during the conversion weekend and have access to funds by ATM, we encourage you to carry an alternative form of payment, e.g., cash, credit card or checks, in case we experience an unplanned disruption of service.

May I continue to use my current debit card and Security Bank checks?

Yes. You may continue to use your current debit card and write checks from your current stock throughout conversion and thereafter. You will not need a new debit card or new checks.

How does the system conversion affect online banking and bill payment?

Our online banking and digital services for personal and business accounts will be suspended at 5 p.m. Friday, August 19, 2022. Access will be restored at 9 a.m. Monday, August 22.

During the weekend, the following services may not be available: online banking, bill pay, mobile banking, mobile deposit, Zelle®, text banking, ACH, remote deposit capture, positive pay and wire transfers.

If you use bill pay, your payee information will be saved and available after conversion. Any scheduled and recurring payments will convert to the system, but we suggest you confirm payments after conversion, in case of an unforeseen error.

Your online banking login and password will remain the same. You will be prompted to enter a one-time authentication code when you log in for the first time after conversion. You will have the option to receive your authentication code by text message or request the system to do a voice call. If you elect a voice call, your online banking will display a code that you will have to say on the phone to complete your authentication process.

If you would like to keep record of your eStatements prior to August 20, we encourage you to download your current statements to your personal computer before August 19.

Will my current direct deposits and automatic drafts be affected?

Since your account number is not changing, all current direct deposits or automatic drafts will continue to be processed normally.

What will happen with my bank statements?

In August, expect to receive multiple account statements, due to the technology upgrade. In addition to your regularly scheduled statement, all statement accounts (checking and savings) will receive a statement as of August 19, 2022.

If you have an interest-bearing checking or savings account, your interest earnings will be split between the two statements.

If you have a Bonus Checking account, you will automatically earn the highest tier of interest earnings on balances up to $50,000 for the month of August only, regardless if qualifications are met. Details about your specific account type will be mailed to you directly. If you have questions or concerns regarding your statement, please call us at 918.664.6100.

All account statement cycles are changing to month end, except Bonus Checking accounts. Going forward, you will receive only one statement issued at the end of each month. Bonus Checking statements will continue to process on the 25th of each month. The look of your statement and notices are changing with the upgrade. However, they will still contain the same information.

Will my loans be affected?

Commercial loan accounts will not be affected by the conversion. Consumer loan accounts, after conversion, will stop using coupon payment books and begin to receive monthly notices.

Who should I contact if I have questions during the system conversion process?

Check back here for the most up-to-date news about our technology upgrade. You may also call us at 918.664.6100 or email info@sbtulsa.bank during normal banking hours.

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