Technology Upgrade Coming 

Security Bank wants to continue to offer the most up-to-date products and services to our customers as well as maximize operational efficiencies. The core conversion is a major step in accomplishing both goals.

Yes, all account numbers will remain the same.

We planned the conversion over the weekend of August 19 to minimize the impact on you, while offering complete access to your funds. While, you may continue to use your current debit card during the conversion weekend and have access to funds by ATM, we encourage you to carry an alternative form of payment, e.g., cash, credit card or checks, in case we experience an unplanned disruption of service.

Yes. You may continue to use your current debit card and write checks from your current stock throughout conversion and thereafter. You will not need a new debit card or new checks.

Our online banking and digital services for personal and business accounts will be suspended at 5 p.m. Friday, August 19, 2022. Access will be restored at 9 a.m. Monday, August 22.

During the weekend, the following services may not be available: online banking, bill pay, mobile banking, mobile deposit, Zelle®, text banking, ACH, remote deposit capture, positive pay and wire transfers.

If you use bill pay, your payee information will be saved and available after conversion. Any scheduled and recurring payments will convert to the system, but we suggest you confirm payments after conversion, in case of an unforeseen error.

Your online banking login and password will remain the same. You will be prompted to enter a one-time authentication code when you log in for the first time after conversion. You will have the option to receive your authentication code by text message or request the system to do a voice call. If you elect a voice call, your online banking will display a code that you will have to say on the phone to complete your authentication process.

If you would like to keep record of your eStatements prior to August 20, we encourage you to download your current statements to your personal computer before August 19.

Since your account number is not changing, all current direct deposits or automatic drafts will continue to be processed normally.

In August, expect to receive multiple account statements, due to the technology upgrade. In addition to your regularly scheduled statement, all statement accounts (checking and savings) will receive a statement as of August 19, 2022.

If you have an interest-bearing checking or savings account, your interest earnings will be split between the two statements.

If you have a Bonus Checking account, you will automatically earn the highest tier of interest earnings on balances up to $50,000 for the month of August only, regardless if qualifications are met. Details about your specific account type will be mailed to you directly. If you have questions or concerns regarding your statement, please call us at 918.664.6100.

All account statement cycles are changing to month end, except Bonus Checking accounts. Going forward, you will receive only one statement issued at the end of each month. Bonus Checking statements will continue to process on the 25th of each month. The look of your statement and notices are changing with the upgrade. However, they will still contain the same information.

Commercial loan accounts will not be affected by the conversion. Consumer loan accounts, after conversion, will stop using coupon payment books and begin to receive monthly notices.

Check back here for the most up-to-date news about our technology upgrade. You may also call us at 918.664.6100 or email info@sbtulsa.bank during normal banking hours.